Marbecks - Info/Help - How to order

Here are step-by-step instructions on how to order from marbecks.co.nz.


Bookmark Our Website Catalogue Searching Selecting	Registering Credit Card Payment Bank Transfer or Cheque Other Forms of Payment AA Rewards
Bookmark Our Website When our home page presents itself, you can then choose which section you wish to view, by clicking on "cd", "classical", "dvd", "games" or "hardware" from the top menu (the "home" page is set as default for "cd"). The sidebar menu will reflect which section you are in, by displaying the choice of sub-sections (e.g. "sacd", "new zealand", "pop", "jazz", etc. for the "cd" section). Note: If you wish to bookmark our website, please bookmark the "home" page -- the site may not function correctly if you bookmark the checkout page. Please also note this site tries to use a cookie, if you have them turned on, but it will still function if you have turned cookies off. Catalogue In each sub-section, six recent recommended titles will appear that you can click on for more details. Further options include "new releases" (one click reveals titles released in the last 90 days), "upcoming" (titles released in the next 90 days), and "listing" (which features items listed A-Z). Searching To find a specific title or artist, type in the artist’s name and/or a word or two from the title into the "search" box. For classical -- simple is best. Enter the composer, plus one or two words of the work (e.g. "Beethoven violin sonata"). A list of items (in order of release date -- newest titles first) will appear which match your request. Please note: You can choose to have the search results sorted alphabetically, or by price, format, etc. by clicking the appropriate "sort" button at the top of the list. The results that appear are for a "concise" search. For further items related to what you are looking for, click "+" and the option for "expanded" search will be displayed. To get a more detailed result, click on "advanced" search. Choose which section you wish to use on the drop down menu -- further options will be revealed from there, so you can pinpoint precisely what you are after. More tips on searching can be found on our Search Tips page Selecting When you find the item that you wish to purchase, simply click on "add to cart" and enter the quantity you require. If you wish to buy more items, continue shopping before going to the checkout. Items can be added or removed from your cart at any time.	Registering If you have not placed an order with marbecks.co.nz before, you will need to register as a customer before purchasing. This can be done from the "Your Account" page -- or simply shop as normal, then head to the checkout. On the page asking you to login, click on the "new customer" button, near the top, to register. Please enter your details plus a password (that you will never forget!) on the registration page. Please double check that your details (particularly your email address) are entered correctly. Then click the "create account" button to continue. On future visits to marbecks.co.nz you can simply login by entering your email address and password. All info except your credit card details will be already filled in for you on the order form. Credit Card Payment We accept all major credit cards - including Visa, Mastercard, Amex, Diners, Farmers Card & Q Card. Simply choose which credit card you prefer as the payment type on the checkout page. You will be asked for the card type, number, expiry date and security number. Then just click the "place order" button at the bottom of the page and that’s it! We will contact you as soon as possible regarding the status of your order. Your credit card will only be billed for items that are in stock, when they are ready to ship. Bank Transfer or Cheque If you wish to make payment by bank transfer or cheque, simply choose the appropriate payment method on the checkout page. When your order is complete, we will then contact you regarding the status of your selected goods and how you can make payment. Note: Please do not make payment for goods until we have instructed you how and when to do so. Other Forms of Payment If you wish to make payment by gift card, Giftstation cards, or ASB True Rewards you can choose the appropriate payment method on the checkout page, then simply fill in your details when prompted. AA Rewards Marbecks offer AA Rewards points to all AA members who purchase goods from us. We make a record of your AA points earned and credit them to your AA account accordingly. Just specify your AA card number in "AA Rewards" section of your account details, and it will be used for all future orders. Please note: AA Rewards are not applicable in conjunction with other promotions, discounts or the purchase of gift cards. Enjoy your shopping… We hope this fully explains anything that you needed to know about ordering from marbecks.co.nz Please email us if you have any other enquiries info@marbecks.co.nz. All feedback and comments are welcome. Enjoy your shopping…

Bookmark Our Website

When our home page presents itself, you can then choose which section you wish to view, by clicking on "cd", "classical", "dvd", "games" or "hardware" from the top menu (the "home" page is set as default for "cd"). The sidebar menu will reflect which section you are in, by displaying the choice of sub-sections (e.g. "sacd", "new zealand", "pop", "jazz", etc. for the "cd" section).

Note: If you wish to bookmark our website, please bookmark the "home" page -- the site may not function correctly if you bookmark the checkout page.

Please also note this site tries to use a cookie, if you have them turned on, but it will still function if you have turned cookies off.

Catalogue

In each sub-section, six recent recommended titles will appear that you can click on for more details. Further options include "new releases" (one click reveals titles released in the last 90 days), "upcoming" (titles released in the next 90 days), and "listing" (which features items listed A-Z).

Searching

To find a specific title or artist, type in the artist’s name and/or a word or two from the title into the "search" box. For classical -- simple is best. Enter the composer, plus one or two words of the work (e.g. "Beethoven violin sonata").

A list of items (in order of release date -- newest titles first) will appear which match your request. Please note: You can choose to have the search results sorted alphabetically, or by price, format, etc. by clicking the appropriate "sort" button at the top of the list.

The results that appear are for a "concise" search. For further items related to what you are looking for, click "+" and the option for "expanded" search will be displayed.

To get a more detailed result, click on "advanced" search. Choose which section you wish to use on the drop down menu -- further options will be revealed from there, so you can pinpoint precisely what you are after.

More tips on searching can be found on our Search Tips page

Selecting

When you find the item that you wish to purchase, simply click on "add to cart" and enter the quantity you require. If you wish to buy more items, continue shopping before going to the checkout. Items can be added or removed from your cart at any time.

Registering

If you have not placed an order with marbecks.co.nz before, you will need to register as a customer before purchasing. This can be done from the "Your Account" page -- or simply shop as normal, then head to the checkout. On the page asking you to login, click on the "new customer" button, near the top, to register. Please enter your details plus a password (that you will never forget!) on the registration page. Please double check that your details (particularly your email address) are entered correctly. Then click the "create account" button to continue.

On future visits to marbecks.co.nz you can simply login by entering your email address and password. All info except your credit card details will be already filled in for you on the order form.

Credit Card Payment

We accept all major credit cards - including Visa, Mastercard, Amex, Diners, Farmers Card & Q Card. Simply choose which credit card you prefer as the payment type on the checkout page. You will be asked for the card type, number, expiry date and security number.

Then just click the "place order" button at the bottom of the page and that’s it! We will contact you as soon as possible regarding the status of your order.

Your credit card will only be billed for items that are in stock, when they are ready to ship.

Bank Transfer or Cheque

If you wish to make payment by bank transfer or cheque, simply choose the appropriate payment method on the checkout page. When your order is complete, we will then contact you regarding the status of your selected goods and how you can make payment.

Note: Please do not make payment for goods until we have instructed you how and when to do so.

Other Forms of Payment

If you wish to make payment by gift card, Giftstation cards, or ASB True Rewards you can choose the appropriate payment method on the checkout page, then simply fill in your details when prompted.

AA Rewards

Marbecks offer AA Rewards points to all AA members who purchase goods from us. We make a record of your AA points earned and credit them to your AA account accordingly. Just specify your AA card number in "AA Rewards" section of your account details, and it will be used for all future orders.

Please note: AA Rewards are not applicable in conjunction with other promotions, discounts or the purchase of gift cards.

Enjoy your shopping…

We hope this fully explains anything that you needed to know about ordering from marbecks.co.nz

Please email us if you have any other enquiries info@marbecks.co.nz. All feedback and comments are welcome.

Enjoy your shopping…

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